App 内反馈:打开 App →「我的」→「帮助中心」→「反馈与建议」,可选择常见问题分类并留言,我们会在 App 内回复,支持继续追问。
响应时间:我们通常在 1~2 个工作日内回复。
在首页「附近设备」中找到身边在线的设备,选择档位并在线付费后即可启动现场设备开始游戏。游戏为线下真实高尔夫互动答题设备提供的服务。
中国大陆支持支付宝;海外用户通过 Stripe 支付(含 Apple Pay)。所有购买均为线下真实游戏的游玩次数/时段。
在「我的」→ 订单中打开对应订单,提交退款申请,经人工审核后按原支付方式退回;钱包消费类退回钱包余额。
打开 App →「我的」→「账户与隐私」→「注销账号」,即可删除账号及相关数据。
请在系统设置中允许 App 使用定位权限,并确保网络正常;如仍有问题请邮件联系我们。
Support email: lydia09221655@gmail.com
In-app feedback: Open the app → "My" → "Help Center" → "Feedback & Suggestions" to pick a topic and send a message. We reply inside the app and you can keep the conversation going.
Response time: We usually reply within 1–2 business days.
On the home page under "Nearby Devices", find an online device near you, choose a package and pay online to start the on-site device. Games are services provided by our physical interactive golf quiz machines.
Alipay for mainland China; Stripe (incl. Apple Pay) for international users. All purchases are plays/sessions for real on-site games.
Open the relevant order under "My" → Orders and submit a refund request. After manual review, funds are returned via the original payment method; wallet-based purchases are refunded to your wallet.
Open the app → "My" → "Account & Privacy" → "Delete Account" to remove your account and related data.
Please allow location permission for the app in system settings and check your network. If the issue persists, email us.